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Bord Bia

Web Accessibility Statement

October 2026

Bord Bia is committed to making its websites accessible, in accordance with the European Union Regulations 2020: Accessibility of Websites and Mobile Applications of Public Sector Bodies and the European Accessibility Act 2025: Directive (EU) 2019/882.

We aim to ensure that our online content is accessible to all users, including people with disabilities. This accessibility statement applies to content published on bordbia.ie. 

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines, WCAG 2.2 Level AA.

We work with our website developers to regularly review and improve the accessibility of our digital content. Through ongoing testing and auditing, we may identify areas, modules or templates requiring further improvement. 

Preparation for This Accessibility Statement

This statement was prepared on 21 December 2023 and last reviewed on 6 October 2026.

A formal quality assurance process was carried out by Kooba Internet Solutions Ltd. through the Bord Bia website’s design process. This involved a combination of automated and manual accessibility audits, along with the edits arising from them during the development process.

A continuous quality assurance process is carried out monthly by Kooba Internet Solutions Ltd. The Axe Monitor tool by Deque is used to identify automated issues across up to 500 pages on bordbia.ie.

Once automated issues are resolved, items flagged as “needs review” are manually verified by the Kooba team, followed by manual accessibility testing. At the time of this statement, the latest Axe Monitor scan returned a score of 96.03%.

Non-Accessible Content

Some content on the Bord Bia website does not fully comply with the WCAG 2.2 guidelines. For example:

  • ARIA: Some elements use prohibited ARIA attributes, and some elements with ARIA input roles lack accessible names. Planned remediation in 2026.
  • ARIA: Ensure an element’s role supports its ARIA attributes. Timeline for improvement: N/A, third-party script, YouTube player.
  • Text alternatives: Some images on the My Bord Bia login and account request pages lack alternative text. Timeline for improvement: N/A, third-party script, Salesforce Experience Cloud.
  • Name, role, value: Ensures aria-hidden elements are not focusable or do not contain focusable elements. Some links lack discernible text. Planned remediation in 2026.
  • Name, role, value: Some buttons within embedded YouTube players lack an accessible name. Timeline for improvement: N/A, third-party YouTube player.
  • Colour: Ensure the contrast between foreground and background colours meets WCAG 2 AA minimum contrast-ratio thresholds. Ensure links are distinguished from surrounding text in a way that does not rely on colour.
  • Keyboard: Some interactive controls contain other focusable controls, which can cause keyboard-focus and screen-reader issues. Planned remediation in 2026.

The following have been identified as key areas for improvement:

  • There is no audio description, captions or text-based media alternative for videos on multiple pages. Work in progress in 2026.
  • Best in Season page: There are elements on the site that do not receive focus. The main navigation and footer are missing from the page. Work in progress in 2026.
  • The HTML Validator returns warnings and errors on a number of pages. Work in progress in 2026. 

Limitations

PDFs

Bord Bia has a large volume of PDFs hosted on its website. PDFs are less accessible than HTML pages for people using assistive technologies. However, Bord Bia has limited resources and finances to retrospectively tag all of the PDFs.

For this reason, Bord Bia is committed to:

  • Appropriately tagging any new PDFs published on the website.
  • Tagging legacy documents over time, with a more urgent focus on documents that receive a large volume of traffic. This work will be ongoing.

Images

Not all images on bordbia.ie have photo or metadata descriptions. Bord Bia has accrued an extensive catalogue of images, and it would be a disproportionate burden, based on Bord Bia’s limited resources and finances, to properly tag all images immediately.

However, Bord Bia is committed to:

  • Creating alt tags for each newly uploaded image.
  • Working through our library of previously uploaded imagery to tag each image.

Videos

Bord Bia hosts a large volume of videos on its website. Captioning is not present for many of these videos. Retrospectively captioning videos would require a large amount of financial and staff resources and would not be feasible based on Bord Bia’s budget and staff numbers.

For this reason, Bord Bia is committed to:

  • Appropriately captioning any new videos uploaded to the website.
  • Tagging legacy documents over time, with a more urgent focus on videos that receive a large volume of traffic. This work will be ongoing.

Feedback and Contact Information

We are committed to improving accessibility and welcome feedback on any accessibility barriers you encounter on the Bord Bia website.

If you experience difficulty accessing any part of the site or need information in an alternative format, please contact us using the form on this page. We will consider your request and get back to you as soon as possible. 

Formal Complaints

In the event of an unsatisfactory response to any notification or request, the requestor may make a complaint in writing to the Ombudsman for consideration under the Disability Act.